top of page
Combination Lock

PhenomX Health Privacy Policy 

Your privacy is very important to us. Please read our policy below and let us know if you have any questions. 

Our Privacy Policy for PhenomX Health

PhenomX Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information about you when you use our mobile application (“App”),  website functionalities, participate in our online questionnaires and/or scientific wellness programs. By completing questionnaires, enrolling in our programs (either via us or a certified business partner),  downloading or using the App and website functionalities, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Collection of Personal Information

We may collect personal information about you, such as your name, email address, birthdate, phone number and other contact information (“Your Profile Info”), when you register for an account with us or interact with the App and website functionalities. In addition, a questionnaire or the App and website functionalities may collect health and nutrition-related data, such as your weight, height, age, health issues and dietary preferences, and scientific wellness test results to provide personalized recommendations and suggestions to you (“Your Wellness Info”).

Use of Personal Information (“Your Profile Info”),
We use the personal information we collect to:
-   provide the App, website, scientific wellness products and other features to you;
-   personalize and improve the App, website functionalities and our services;
-   communicate with you about the App, website functionalities and our services;
-   respond to your requests and inquiries;

-   generate your personalized recommendation email report: including diet, lifestyle and products;
-   comply with applicable laws, regulations, and legal process; and
-   protect our rights and property and the rights and property of our users.

Disclosure of Personal Information
We may disclose your personal information to:
-   service providers who assist us in operating the App, website functionalities and our services, such as hosting and payment processing;
-   our affiliates and business partners for marketing scientific purposes and other purposes;
-   government authorities, law enforcement officials, or other third parties as required by law or legal process; and
-   other third parties with your consent or at your direction.

Please note WE DO NOT COLLECT and DISCLOSE the information in the Emotions diary. 

Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the security of your personal information. In the case of a data breach, we notify you, our users and the appropriate authorities.

Retention of Personal Information

We retain your personal information for as long as necessary to provide the App and our services to you, and as otherwise required by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on this page. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us.

bottom of page